Privacy Policy

Our contact details 

Name: James Langton – Dater Help founder 

E-mail: info@daterhelp.co.uk

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Website user stats

  • If users sign up to our mailing list; first name, last name, email address

  • All new users are added to our mailing list 

  • All users to interact with us via purchasing our service agree to the following personal identifiers to be complete; first name, last name, email address, phone number, dating-app previous profiles, photos and bios

 

How we get the personal information and why we have it..

Most of the personal information we process is provided to us directly by you for one of the following reasons:

. You have contacted us via email

. You have purchased one of our services

. You have signed up to our mailing list 

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@daterhelp.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information 

Your information is securely stored with Wix’s online content management system. 

We keep personal information for 1 year. We will then dispose your information by deleting it from the database. 

 

 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@daterhelp.co.uk if you wish to make a request.

 

 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@daterhelp.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk