Hinge FAQ

We have created the largest frequently asked questions for the entire Hinge dating app platform. The posts below are from us asking hundreds of singles about their most wanted answers for entire platform. Dating apps can be a minefield, we've tried to help you make some sense of them! 

 

We also have a Tinder and Bumble FAQ pages! 

 

Dater Help was created by James Langton - Tinder's official most 'Right-Swiped' Male. Please feel free to contact James if there's a dating app or general dating question you have! 

General Hinge overview

What is the Hinge app?


Hinge is a dating app that launched in 2013 and has been steadily growing. Hinge boasts figures like 3 out of 4 first dates lead to a second one. Impressive, right? Hinge differs from other apps like Tinder and Bumble because it isn't a swipe app. You are given users profiles on the Discover and Likes You parts of the app. Hinge uses complex computer algorithms to determine who you can see and who can see your profile. Hinge tries to give you a sense of someone’s personality. You'll get to know potential dates through their unique answers to prompts, and personal information like religion, height, and politics. Hinge makes it easy for you to contact the match. Simple open the chat and say Hello! Download the Hinge app for iOS and Android.




How can I start using Hinge?


You can download Hinge app for iOS and Android from the App Store or Google Play store.




Is Hinge free to use?


Yes! Hinge also offers a premium service called Preffered Membership. Tap the Settings icon at the bottom right corner of the main screen, then tap Account and Upgrade to Preferred Membership.




How old to I have to be to use Hinge?


18!




Where can I use Hinge?


Hinge is currently available in the following countries: United States Canada Ireland United Kingdom India Australia Norway Sweden Denmark Netherlands Switzerland Belgium Germany France Finland Austria New Zealand South Africa Israel Singapore




Why did my Hinge match disappear?


If you see someone's profile and then it disappears when you match, it means the person has deleted their Hinge profile.




How do I report a Hinge profile who has liked me?


1. When viewing that member's profile, simply select the three dots at the top right and tap Report.
2. Next, you can select a reason why you'd like to Report the member to Hinge.




Does Hinge show my show my last name?


If you made your account with Facebook, your last name will be added to your profile but only those who you have matched with will see it. Only your first name will be shown in the Discover part of your profile. Want to remove your lastname from Hinge entirely? 1. In the Hinge app, tap the settings area 2. Tap the Pencil Icon under your photo 3. Scroll down to the bottom and tap 'Name' 4. Tap on your last name to make the desired changes 5. Tap the Back button 6. Done!




How do I connect my Instagram to my Hinge profile?


Here's how to connect your Instagram profile to Hinge, so users can see your photos. . Tap the Settings icon on the lower right corner of the home page of the Hinge app . Tap Account . Tap Toggle My Instagram . You will be asked to enter your login details for Instagram . Tap the pencil icon on your Settings screen . Scroll to the bottom, and tap to adjust visibility of Recent Instagram Feed to your Hinge profile.




What are Hinge profile prompts?


Photo Prompts are very similar to regular prompts but instead of pairing the prompt with text, it is shown with a photo instead. Here's how to select a photo prompt on Hinge: . Tap your Settings icon . Tap the Pencil icon . Tap any one of your photos . Then tap Select a prompt




Can I answer more than 3 questions on my profile?


You can answer more than 3, but you can only display 3. Here's how to change what is shown on your profile: on Apple devices: . Tap Settings from your navigation bar . Tap the pencil icon to open the profile editor. . Reorder your prompts by drag and drop. . Tap on one of the three answers to edit your text. . To change the prompt question, tap the pencil icon beside the prompt and scroll through the carousel of options. . You're done! on Android devices: . Tap Settings from your navigation bar. . Tap the pencil icon to open the profile editor. . Scroll down and tap the pencil icon beside any portion of your profile you'd like to edit. . Tap back when you're happy with the changes you have made. . You're done!




How do I delete photos from my Hinge profile?


You can't delete photos from Hinge, but you can display which ones are shown. (I know, we're also not sure why it does this...) Here's how to edit your photos: . Tap Settings . Tap the "X" on a photo to replace it. . Select the photo you want, click "Choose" and add a caption . Hit 'done'




Can other people see your Hinge preferences?


Nope!




Can I edit my age on Hinge?


on Apple devices: Tap Settings from your navigation bar. Tap the pencil icon to open the profile editor. Scroll down to edit. Tap Age. Tap contact support and fill out the required information, including a copy of your photo ID. on Android devices: Tap Settings from your navigation bar. Tap the pencil icon to open the profile editor. Scroll down and tap the pencil icon beside Age. Select your correct age. Tap the back symbol when you're happy with the changes.




What happens if I run out of people in my selected area?


You could delete your account and start again to get the fresh Hinge experience, but this is not recommended.
As of yet, we do not know whether Hinge penalizes your account that is linked to your phone number or Facebook account. We recommend revisiting all of the profiles you rejected before deleting your account.




Does Hinge give users my address?


No, it only gives your rough location (city/town) instead of your 'actual' location. Unlike Tinder, Hinge does now show you how close a match is, so there's no way for another user tracking someone down.




Does Hinge automatically update my location?


No, your chosen location is what Hinge takes into account when selecting users who are within your and their parameters for interest. Hinge does not require location accoess like other apps (Tinder, Bumble) so you can choose anywhere in the world as your location.




Can I see Hinge users in another country?


Yes, you can change your location to anywhere in the world. This has became very popular with other dating apps (Tinder) since the Coronavirus, to chat to other single people around the world.




Can I pause my Hinge account?


Yes! Here's how to do it: 1. Tap settings on the app 2. Tap account 3. Toggle switch the 'Pause' button As soon as you have done this, your profile will be shown to no new people, but you'll still be able to chat to your existing matches. To take your account off pause, simply move the toggle.




How can I see how my profile looks to other people?


To view your profile as it appears to other Hinge members: . Tap the Settings icon in the lower right corner of your screen . Tap the Pencil Icon to open the profile editor . Tap the word View at the top of your screen.




How is Hinge different to other dating apps?


Hinge is not a 'swipe app' like Bumble or Tinder. On Hinge, you are shown a profile and you can 'Heart' the profile, by a question they have answered or a photo the user has placed on their profile. When you do this, the user is notified that you are interested in them. They can either 'X' your profile, meaning they don't see it again, or they can 'Heart' your comment or like on their photo, making it a match. You can then message eachother. Here are some of the features Hinge offers: . You can change your location . You are only given 5 profile 'Likes' per day . You can see who has 'Liked' your profile . Hinge requires you to add 6 images to your profile. It has to be 6! No more, no less. . Hinge lets you answer multiple questions, but only lets you feature 3 of them on your profile




How does Hinge's profile filters work?


When signing up to Hinge, you are asked multiple questions (religion, whether you smoke or not, if you drink, do drugs, etc). Hinge will show your profile to people who have their preferences set to show your profile. E.g, if you put on your profile that you don't drink, and someone is looking to match with someone who doesn't drink, your profile won't be shown to them.




How much is Hinge's premium subscription?


The Hinge premium subscription is $12.99 per month. Here's what you get for the money... . Unlimited amount of Likes . Being able to see who has Liked your profile . Be able to set advanced filters (politics, education, family plans) . Receive advice from Hinge itself on improving your profile




How do I know when someone has Liked my Hinge profile?


You'll receive a notification from Hinge that someone has Liked your profile. The profile will turn up on your 'Likes You' part of the app. You can then either chat with the user or 'X' them so they are deleted from your stack. It will show you whether they have Liked/commented on one of your photos or the 3 question answers you gave.




Why have I seen a Hinge profile twice?


Hinge will sometimes show you the same profile twice, even if you've chosen not to match with the user. Hinge's algorithm does its best to try and get to know you, so it wants to see whether you have changed your mind about the user!




How does Hinge's algorithm work?


Tinder, Bumble, and other 'swipe' apps use an internal desirability score to work out who your profile is shown to and which profiles you see. Hinge is now owned by Match group (who also owns Tinder, Match, POF) uses a slightly different algorithm. It shows you profiles with people who have historically also liked similar profiles to you and it'll show similar profiles to yours to your potential matches. The more you use the app, the more data it will have about you to perfect which profiles to show you.




How do I get more matches on Hinge?


There's no way to get 'more' matches on Hinge, as you are only allowed 5 profile Likes a day with Hinge. Hinge is unique in the way it offers users a chance to show their best selves. Add amazing photos of yourself, complete the profile questions with funny and engaging content that people will want to talk to you about.




I get lots of Hinge matches, but don't have many interesting conversations?


Most of the time, this is a problem with the user! You should be trying to speak with your match about something interesting and engaging. "Hi, you ok?" - No! "Hey! Love your first photo, the beach look amazing! Where was it!?" - Yes! Try it, you'll get way better responses!




Can you find people in another country on Hinge?


Yes, you can change your neighborhood to show you are somewhere else. Many people do this before going to University, living in a new city, or going traveling.




Will Hinge update my location automatically?


No, your set neighborhood is where Hinge thinks you are.




Does Hinge show other users where I live?


No, it only shows neighborhood. If it is set to 'New York' where it is densely populated, this won't be a problem. If you live in a village or a very small town, it can cause some distress that someone could know your exact location. Try and tag your city rather than your exact village or town.




Can people outside of my set Hinge profile age and distance parameters still see my profile?


No, only if you didn't adjust your Dealbreaker preferences in your search settings.




If I see someone in my Hinge search does it mean I automatically appear in their search?


Nope! The app’s algorithm is mystical and will differ between who will see who first!




Can Hinge be used on desktop?


Nope, it's a mobile only app. You can get a download link here




Who owns Hinge?


Match Group, made investments in Hinge as early as September 2017. On June 20, 2018, Match Groupacquired 51% ownership of Hinge, with the right to acquire all the remaining shares within the next 12-month period.





Hinge discovery

How do I undo a skip on Hinge?


When you have accidentally swiped left on someone, you should see a reverse arrow in the right-hand corner when the next profile is shown. You can only do this for one profile before the one you are on.




How many Likes a day am I allowed on Hinge? When do they reset?


You are allowed 10 Likes per day on Hinge. They reset at 4am, local time.




What is Hinge 'share'?


The Share feature is where you can send someone a profile via text. Want a second opinion on someone to show your friends or family? Easy! Here's how to share a profile: . When looking at a profile in Discover, tap the three dots at the top right of your screen. . Tap Share in the menu that pops up. .Your text app will open with a link to that profile. Just enter the phone number of the person you want to share the profile with and send the text. Someone you send the profile to will only be able to see the profile if they have Hinge themselves. This feature is only available in the App Store, not Google Play Store.




Commenting & Liking on the Hinge discovery page


In Discover you can like the part of someone's profile that stands out to you the most by tapping on the red heart on any of the 6 photos or 3 prompts. Then, confirm by tapping Send Like. You also have the option to Add a comment (users who leave comments are 3x more likely to receive a response!) When someone likes your profile, you'll see that in your Likes You tab. To match and begin chatting, tap your Likes You tab in the navigation bar at the bottom of the screen. That person will disappear from Likes You and appear in Matches. To skip a profile in Discover tap the black X at the bottom left of the profile. To permanently block or report a profile in Discover tap the three dots at the top right of the profile and select unmatch or report, respectively.




How do I comment on someone's Hinge profile?


You can do this by 'Liking' part or someone's profile. Accoding to Hinge, users who leave comments are 3x more likely to receive a response!




Can I skip a profile in discover on Hinge?


To skip a profile in Discover tap the black X at the bottom left of the profile.




Can I report a profile on Hinge?


Yes! When viewing a users profile, simply click the 3 dots and hit ' Report'




How does Hinge work out who is most compatible?


Hinge uses machine learning to understand your preferences from the data you've created on your profile. The most compatible algorithms then pair you with members who you are most likely to 'Like'. The reason for this is Hinge wants you to have a successful dating experience on the app.




Can I search for a specific person on the Hinge dating app?


Nope!




Who do I see in Hinge discover?


You will see other members that Hinge's algorithm has put forward to you.




How does Hinge authenticate someone?


By their phone number or Facebook profile when the user signs up.




How do I manage my Hinge notifications?


Here's how to change your Hinge notifications: Tap the Settings icon in the lower right corner of your screen Tap the Account Toggle Push notifications on or off.




How do I request my data from Hinge?


You can submit a request from Hinge here You can only do this if you have not deleted your account.




Can other Hinge users see when you are online


As of May 2020, there is no way that other Hinge users can see when you are online. Hinge may change this soon, as Tinder now has 'Recently Active' on their profiles. Hinge and Tinder are owned by the Match Group.





Hinge messaging & matching

How does Hinge 'Date From Home' work?


Date from home was introduced for the Coronavirus outbreak, to keep people dating while at home. You and your match can decide to 'Date From Home'. Both of your answers will be kept a secret until there's a mutual agreement. What is the feature? It's a way for you to organise a phonecall or a video call with your match!




Conversations, Hidden chats, and Your Turn on Hinge


Your Turn: Your Turn is a way to remind users when it’s their turn to respond in a conversation. Hinge thinks this helps reduce ghosting and leads to better connections. The red badge/counter on the app icon on your phone is the sum of incoming likes, new matches, and conversations where it is your turn to respond. The blue badge/counter on the Matches tab inside your Hinge app is a sum of conversations where it is your turn to respond. If it’s your turn to respond but you’re not interested in talking to someone, you can simply unmatch them. If it’s your turn to respond, and you don't want to get rid of the match, but you don't feel like responding right away or you want to clear the badge/counter, you can hide that match (by sliding left and tapping hide) and return to that conversation later. Hidden Chats: The hide option allows you to remove a match from the main view in your matches drawer. If that person messages you, they’ll “un-hide” and reappear at the top of your list. Scroll down to the bottom of your match drawer to see your list of people you've hidden. Any match that hasn’t had any activity in 14 days will be automatically hidden but don’t worry, you can unhide whenever you like! Block/removing someone from my Matches: When viewing a member's profile, simply tap the three dots at the top right and tap 'Unmatch.' Unmatching is a permanent action. You will not see their profile again, nor will they see yours. When you unmatch a profile from your Matches screen, you will immediately disappear from that member's view and they will not be able to view or retrieve the conversation or the match. Why did one of my matches disappear if I didn’t unmatch them? When a member disappears from your Matches it could be for one of two reasons: That member manually or accidentally unmatched your profile from their Matches screen. They deliberately or inadvertently deauthorized their profile. Reporting another User: When viewing a member's profile, simply select the three dots at the top right and tap 'Report.' Next, tap on a reason why you are reporting this person. You can select 'Inappropriate Profile,' 'Inappropriate Messaging,' 'Fake Profile,' or 'Other.' Reporting is an anonymous and permanent action. You will not see their profile again, nor will they see yours.




What is Hinge 'We Met'?


We Met is a Hinge feature where you are prompted by the app to see whether you met your match. Hinge wants users to meet, so it'll ask you whether you've met up with your match after exchanging phone numbers. Any feedback you share with We Met feature is kept private from your match.




How can I view profiles I've already Liked on Hinge?


We Met is a Hinge feature where you are prompted by the app to see whether you met your match. Hinge wants users to meet, so it'll ask you whether you've met up with your match after exchanging phone numbers.




How do I match with someone and start chatting on Hinge?


There are 2 ways you can match with someone on Hinge: 1. If a user has already liked your profile, you'll see them in the Likes You​​ part of the app. ​​If you want to match with them, tap the match button and their profile will move to Matches. This is where you can start messaging them. 2. The second way is to show your interest to people who have not seen your profile yet. Tap on 'Discover'​​ and like the part of a profile that you like the most (photo, Instagram, one of their answers) You can also leave a comment (users who leave comments are 3x more likely to receive a response!).




I accidentally unmatched someone in Hinge - what can I do?


Sadly, unmatching on Hinge is a permanent action. There is nothing you can do! Also, Hinge will not be able to get the match back, even if you ask them.




Can I delete a message off Hinge?


You can't delete a single message, but you can delete an entire conversation. This will also delete the match completely so be aware! Here's how to do it on your Hinge profile: 1. Tap your Matches tab 2. Tap the conversation you want to remove 3. Tap the three dots in the top right corner of the screen 4. Tap Unmatch.




How do I unmatch with someone on Hinge?


1. Tap your Matches tab 2. Tap the profile you want to remove 3. Tap the three dots in the top right corner of the screen 4. Tap Unmatch.




Will Hinge tell me if someone has taken a screenshot of my message or profile?


Nope! Hinge will not tell a user whether someone has taken a screenshot of their profile or messages. Best practice for dating apps is never to say or do anything you wouldn't be comfortable with someone taking a screenshot of! Complaining about your boss or how much you dislike a friend in common is not the smartest idea!




Who messages first on Hinge?


Unlike Bumble, anyone can message first! If you find someone attractive, you should message them. Instead of simply 'Liking' one of their photos or profile comments, try and structure your message about why you like their comment or photo.





Getting started on Hinge

How do I create a Hinge account?


Creating a Hinge account with your phone number: . Download the Hinge app for iOS or Android . Tap Phone Number . Fill out all your required profile info . Start viewing profiles and get dating! Creating a Hinge account with Facebook: . Download the Hinge app for iOS or Android . Tap 'Continue with Facebook' when opening the app . Sign in to your Facebook account. Don't worry, Hinge does not post anything on your Facebook profile or let other Facebook users know that you are using the Hinge app. . Verify your phone number. . Start viewing profiles and get dating!




Can I use Hinge without a Facebook account?


Yes, simply use your phone number when signing up for Hinge.




How do I edit my Hinge profile?


Editing your profile information, such as home town, work, photos, linked social accounts is super easy; 1.Tap the Settings icon in the lower right corner of your screen Hinge profile 2. Tap the Pencil Icon to open the profile editor 3. Edit what is available




How do I set my Hinge location?


1. Tap the Settings icon on the lower right corner of your navigation bar 2. Preferences 3. My Neighborhood 4. Tap the compass icon at the bottom right of the map to select your location




How do I change my Hinge search preferences?


The 'Discover' section of the Hinge app is where you see other users. Here's how to chance who you see: 1. Tap on the Settings page on the navigation bar. It will be located at the bottom right corner 2. Tap the preference you'd like to change 3. Turn on 'Dealbreaker' if this is a strict preference. These changes will immediately take effect.




What are Dealbreakers on Hinge?


'Dealbreakers' on Hinge are strict preferences you add to your search criteria. Not into smokers or people who do drugs? You can change dealbreakers so you are not shown people who do those activities.





Have a question that's not listed about Hinge or other dating apps? Ask and we'll answer!

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